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navigation toolbar does not update - why?

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  • Last reply by user633449

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the navigation toolbar does not show the current address. it simply says "go to a website". bookmarks work fine, i get where i intend, but the navigation toolbar does not reflect this.

 i have checked tools > options > privacy

it correctly says firefox will . . . remember history and when using the location bar suggest . . . history and bookmarks all of the firefox add-ons have been disabled and the problem persists.

 any ideas how to fix this?
the navigation toolbar does not show the current address. it simply says "go to a website". bookmarks work fine, i get where i intend, but the navigation toolbar does not reflect this. i have checked tools > options > privacy it correctly says firefox will . . . remember history and when using the location bar suggest . . . history and bookmarks all of the firefox add-ons have been disabled and the problem persists. any ideas how to fix this?

All Replies (1)

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Try to start Firefox in Safe mode. This mode disables all extensions, user customizations, hardware acceleration, etc. temporarily for diagnostic and troubleshooting. If Firefox works find in Safe Mode, then this is likely an add-on issue. Restart Firefox in normal mode, then type "About:addons" (without the quotes) in the address bar. Disable your extensions one by one, restarting Firefox between each one, until you find the trouble maker. Once you do, you can disable that add-on and report the issue to that add-on's developer.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. you can uninstall this program after you clean off any infections.