This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes first time on startup, and everytime i try to open preferences. MAC OS X 10.6.8

  • 2 replies
  • 33 have this problem
  • 2 views
  • Last reply by felixq78

gejusa
gejusa
more options

i updated os x, and my plugins, and updated to firefox 11, and the crashing started. firefox 12 crashes too. both 11 and 12 crash everytime i open preferences, extensions, or add-ons. what is the cause of this? everything was running fine when i had firefox 10 and before i updated os x and my plugins.

i updated os x, and my plugins, and updated to firefox 11, and the crashing started. firefox 12 crashes too. both 11 and 12 crash everytime i open preferences, extensions, or add-ons. what is the cause of this? everything was running fine when i had firefox 10 and before i updated os x and my plugins.

All Replies (2)

gejusa
gejusa Question owner
more options

my plugins- quicktime 7.6.6.0, silverlight 5.0.61118.0, flip4mac windows media 2.4.2.4, shockwave flash 11.2.202.233, sharepoint browser plugin for microsoft office.

no add-ons

no extensions

felixq78
felixq78
more options

Me too. It started when I upfraded to Ubuntu 12.04 LTS so I'm sure there's some sort of compatability issue. Fix it Firefox please ? I don't want to go over to another browser such as Opera but I'll be forced to if Firefox keeps crashing. It's occurred on both my PCs.