Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Authentication prompt keeps coming back when parent page is refreshed

more options

I have sharepoint 2010 site with modal dialogs. One of the custom web parts i have implemented has link to a modal dialog page. The modal dialog is programmed to refresh the parent page on close. I get windows authentication prompt when i close the dialog. Internet explorer doesnt give me this problem. Firefox does. Need a work around for this.

I have sharepoint 2010 site with modal dialogs. One of the custom web parts i have implemented has link to a modal dialog page. The modal dialog is programmed to refresh the parent page on close. I get windows authentication prompt when i close the dialog. Internet explorer doesnt give me this problem. Firefox does. Need a work around for this.

All Replies (5)

more options

Do you generally get a prompt for that server? You can enable Firefox to use NTLM authentication automatically if you have not already done so. I believe this old article still has the correct procedure: Firefox asks for user name and password on internal sites (in the filter box, if you type ntlm you will get the relevant preferences).

more options

I tried the fix in the article you sent. It doesn't work for me. The first time i access the site i get the prompt, yes. When this popup closes it refreshes the parent page programmatically, Thats when i get the authetication required prompt. Also when the prompt appears i see that some images are not loaded yet. When i supply credentials again, the images load. This happens for every image in the page. I checked the authentication on images. It is fine. If it is a problem with authentication on images, IE should also prompt for credentials, but it doesn't. :(

more options

I think I have seen the each-image-authentication problem very occasionally when reloading an intranet page after making a lot of revisions. I think it might be related to Firefox checking the freshness of (or updating) cached images, but since I see it so rarely I haven't tried to track down what's happening.

If you have the patience to install an HTTP proxy such as Fiddler (http://www.fiddler2.com/fiddler2/), you could get a closer look at the specific traffic generating the prompts and how it differs from successfully authenticated requests.

If I run into the problem again, I will take a closer look.

more options

Is a proxy server in the mix? I noticed the following bug and workaround. It's an old bug that seems at times to have gone into remission but then returned. Also, one of the comments links to a workaround. Does that make any difference?

318253 – NTLM Proxy authentification dialog pops up over and over

Automatically enter password - mozillaZine Forums

more options

There is no proxy configured. I found a work around for this issue. Instead of reloading, i redirected to the same page. Instead of location.reload(), i used location.href = "url";. Firefox is not asking for credentials now.

Could find the root cause of the issue? Still analyzing...