This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The comment box on articles on foxnews.com disappears after the article has loaded???

  • 1 reply
  • 18 have this problem
  • 1 view
  • Last reply by cor-el

twptexas
twptexas
more options

When I open up an article on foxnews.com...the comment box appears ...then disappears after the article has completely loaded. I have the option to print or share but the comment box is no longer visible. I have to ability to comment on the OPINION section but not on the individual articles.

When I open up an article on foxnews.com...the comment box appears ...then disappears after the article has completely loaded. I have the option to print or share but the comment box is no longer visible. I have to ability to comment on the OPINION section but not on the individual articles.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Modified by cor-el