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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by Korvin

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Was working with FF and it's freezes. Closed manually and tried to start it again, but no success. FF just crashes every time. Nothing new plugins was installed. PC is virus free - checked by Malwarbyte and KIS.

Was working with FF and it's freezes. Closed manually and tried to start it again, but no success. FF just crashes every time. Nothing new plugins was installed. PC is virus free - checked by Malwarbyte and KIS.

Chosen solution

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

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Looks like a problem with a Skype extension: SkypeFfComponent.dll

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


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Cannot start it even in Safe Mode. I have created a new blank profile - Firefox works. Now the question is how to transfer my old profile (I have created backup) to a new one?

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Chosen Solution

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

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I have finished to transfer my setting to the new profile successfully. Thank you!