This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Youtube and other similar flash based videos stopped working

  • 3 replies
  • 31 have this problem
  • 3 views
  • Last reply by Doug-O

telesien
telesien
more options

All I get is a black screen with message to 'try it later.' I reinstalled both java and flashplayer, I tried stating FF in safe mod and nothing helped. IE works fine and I have the latest FF version installed.

All I get is a black screen with message to 'try it later.' I reinstalled both java and flashplayer, I tried stating FF in safe mod and nothing helped. IE works fine and I have the latest FF version installed.

Modified by telesien

All Replies (3)

Doug-O
Doug-O
more options

Oddly, I started FF in safe mode and all my issues have now been cleared up - temporarily, this can't be a permanent fix.

wooly62
wooly62
more options

I think a lot of us have the same problem. I update Adobe when I turned my PC on, now YT won't work unless I use IE. I prefer Firefox (normally!). I've tried right clicking on the screen and changing the setting to disable hardware acceleration but it's not resolved the problem.

Doug-O
Doug-O
more options

There is a lot of flash content that has stopped working correctly in FF13