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Firefox freezes

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  • Last reply by user66338

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I had Firefox 12.0. Today I installed the latest version of adobe player flash. After that Firefox freezes while loading on most websites. I try to fix it…so I installed the latest version of Firefox 13.0.1. But the problem still exists. How can I fix it?

I had Firefox 12.0. Today I installed the latest version of adobe player flash. After that Firefox freezes while loading on most websites. I try to fix it…so I installed the latest version of Firefox 13.0.1. But the problem still exists. How can I fix it?

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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html


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