This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Adobe Flash plugin works, but not with YouTube

  • 1 reply
  • 36 have this problem
  • 1 view
  • Last reply by marjar

TuxLove
TuxLove
more options

The Adobe test site works fine and shows: "You have version 11,2,202,236 installed" but going to any YouTube video displays "An error occurred. Please try again later."

Vimeo videos play fine.

Running Chromium, both YouTube and Vimeo videos play fine.

Operating system: Ubuntu 12.04 (Precise) Firefox version: 14.0.1

The Adobe [http://example.com test site] works fine and shows: "You have version 11,2,202,236 installed" but going to any YouTube video displays "An error occurred. Please try again later." Vimeo videos play fine. Running Chromium, both YouTube ''and'' Vimeo videos play fine. Operating system: Ubuntu 12.04 (Precise) Firefox version: 14.0.1

All Replies (1)

marjar
marjar
more options

Hi TuxLove,

same OS and browser here working fine. Restricted-extras installed?

$ sudo apt-get install ubuntu-restricted-extras