This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost passwords after system restore; how to recover

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Trem
Trem
more options

Recently had to do a system restore to go back to earlier point before some nasties. Point of restore was computer chosen and was before any Firefox passwords were saved. How do I now read or restore these passwords on an XP system. I saw an answer for W7 but does not work on XP.

Recently had to do a system restore to go back to earlier point before some nasties. Point of restore was computer chosen and was before any Firefox passwords were saved. How do I now read or restore these passwords on an XP system. I saw an answer for W7 but does not work on XP.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you create a backup of the Firefox Profile Folder?

If any of the two files key3.db or signons.sqlite were replaced or damaged and you do not have a backup of them both then your passwords are lost.

See also "Troubleshooting":