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Whenever I try to open a new tab, the tab just goes blank and says "New tab". I can't open any websites. What do I do?

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  • Last reply by Emilvang

Emilvang
Emilvang
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It started very suddenly. The tab just went blank when I tried to open a new one, and then just continued every time I open a new tab. It loads the selected website for a milisecond, and then just goes blank and says "New tab". In my own language of course. I tried reinstalling, rebooting and nothing seems to do it. I have Tab Mix Plus as a tab manager.

What can I do? Please help.

It started very suddenly. The tab just went blank when I tried to open a new one, and then just continued every time I open a new tab. It loads the selected website for a milisecond, and then just goes blank and says "New tab". In my own language of course. I tried reinstalling, rebooting and nothing seems to do it. I have Tab Mix Plus as a tab manager. What can I do? Please help.

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

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All Replies (2)

user633449
user633449
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Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Emilvang
Emilvang Question owner
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That did the trick. But I had to start Firefox in safe mode, because it just went to the blank page where the Troubleshooting page should have been, of course. Thanks for the help anyway. Now I just need to get my old addons back.