Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using Mac OS X, v 10.5.8, with Firefox 16, computer crashed & application lost. Help! How can I reinstall it?

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

more options

The icon for Mozilla Firefox 16 seems to have disappeared from my desktop & from my applications folder when computer crashed. How can I get Firefox 16 back?

The icon for Mozilla Firefox 16 seems to have disappeared from my desktop & from my applications folder when computer crashed. How can I get Firefox 16 back?

All Replies (1)

more options

Try this:

  • Delete the Firefox icon from the dock.
  • Create a new icon by dragging the Firefox application to the dock.

You have a Mac with a PowerPC processor.

Are you running TenFourFox?

For an unofficial Firefox 17.0.2 ESR compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at: