This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't play any videos on Facebook. I have the most recent Android Flash player. Youtube videos play ok.

  • 2 replies
  • 16 have this problem
  • 12 views
  • Last reply by jls_suarez

more options

I have Adobe Flash Player version 11.1.115.47 installed on my Galaxy Note 2. I CAN play videos using Firefox on youtube.com, but I can NOT play any videos posted on Facebook. When I click a Facebook posted video nothing happens, no error messages, no alternative screens. Just nothing. I had the same problem with Adobe Flash player 11.1.115.36, so I upgraded, but clearly that was not the solution :( I also tried to install ADBLOCK add-on and then add a facebook filter, but adding a filter preference is not allowed on the mobile version of ADBLOCK.

I have Adobe Flash Player version 11.1.115.47 installed on my Galaxy Note 2. I CAN play videos using Firefox on youtube.com, but I can NOT play any videos posted on Facebook. When I click a Facebook posted video nothing happens, no error messages, no alternative screens. Just nothing. I had the same problem with Adobe Flash player 11.1.115.36, so I upgraded, but clearly that was not the solution :( I also tried to install ADBLOCK add-on and then add a facebook filter, but adding a filter preference is not allowed on the mobile version of ADBLOCK.

All Replies (2)

more options

This may be a Facebook bug we are tracking. https://bugzilla.mozilla.org/show_bug.cgi?id=825158

more options

i have the same problem too. But the problem occurs only when I am on wifi connection even if I have full bar wifi signal, 8mbps. if I switch to my data connection, it plays. Please help. Thanks

Modified by jls_suarez