This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can open pages in new tab but then can't click on the tab and view it i can only click the x the close it any idea why?

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by Ibai

wyatt2852
wyatt2852
more options

I can open pages in new tab but then can't click on the tab and view it i can only click the x the close it any idea why?

I can open pages in new tab but then can't click on the tab and view it i can only click the x the close it any idea why?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Ibai
Ibai
  • Administrator
more options

Hi!

It seems that something is interfering with your browser and as you say, it doesn't allow you to move to other tabs.

My recommendation is to restart your browser in Safe Mode to see if that fix the issue. Learn how in this article: Diagnose Firefox issues using Troubleshoot Mode

If that works, you may want to try to Reset your Firefox: Refresh Firefox - reset add-ons and settings