Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Why can't I in Firefox 19, nothing happens when I try to bookmark a page?

more options

Last week I realised that my old firefox did not work as all the extensions where gone and they could not be added again. I saved my old profile and made new one and then reinstalled firefox and got the 19 version. When I tried to import my old bookmarks it did not work - the folders where there but they were empty. But worse is that I cannot save any bookmarks at all. I have reinstalled Firefox, I have the 'Troubleshooter' and everything. Sometimes I can save one bookmark after I have opened the browser, but after that it does not work. I don't relly care if I cannot import the old bookmarks (I have imported them into explorer instead, and that worked) but at least I want to be able to save new ones. For the moment, the only reason I use Firefox is that I use Zotero, but if I keep having these problem I will change browser. I have not spend up to a working day trying to solve this problem.

Last week I realised that my old firefox did not work as all the extensions where gone and they could not be added again. I saved my old profile and made new one and then reinstalled firefox and got the 19 version. When I tried to import my old bookmarks it did not work - the folders where there but they were empty. But worse is that I cannot save any bookmarks at all. I have reinstalled Firefox, I have the 'Troubleshooter' and everything. Sometimes I can save one bookmark after I have opened the browser, but after that it does not work. I don't relly care if I cannot import the old bookmarks (I have imported them into explorer instead, and that worked) but at least I want to be able to save new ones. For the moment, the only reason I use Firefox is that I use Zotero, but if I keep having these problem I will change browser. I have not spend up to a working day trying to solve this problem.

All Replies (3)

more options

use can use this add-ones

Add Bookmark Here

more options

Thank you - but I do not understand why I need an add-on to do something which one should be able to do anyway.

more options

use of course you can use that see this:

Can't add, change or save bookmarks - How to fix