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i could not see videos of firefox flicks context

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

madhu
madhu
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I could not see videos of firefox flicks context. When i'm clicking on the link, a pop will show up saying not a secure site , i add exception it is saying that player.vimeo.com uses an invalid security certificate.The certificate is not trusted because the issuer certificate is unknown.(Error code: sec_error_unknown_issuer)

Thanks in advance.

I could not see videos of firefox flicks context. When i'm clicking on the link, a pop will show up saying not a secure site , i add exception it is saying that player.vimeo.com uses an invalid security certificate.The certificate is not trusted because the issuer certificate is unknown.(Error code: sec_error_unknown_issuer) Thanks in advance.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Try to rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.

If that helped to solve the problem then you can remove the renamed cert8.db.old file. Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates. Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

If that didn't help then remove or rename secmod.db (secmod.db.old) as well.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder
madhu
madhu Question owner
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Hi corel i have deleted the cert8.db file still it is showing same error msg.

cor-el
cor-el
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  • Top 10 Contributor
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You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer.

You can see more Details like intermediate certificates that are used in the Details pane.

I see this certificate chain: 

*.vimeo.com
DigiCert High Assurance CA-3
DigiCert High Assurance EV Root CA