This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am able to go to websites using Firefox but cannot perform searches, computer is working fine otherwise.

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Recently, I am unable to search any topics - the hourglass spins without result. I use AVG (powered by Google) as my search engine - prior to this I had no issues. The computer is operating fine otherwise and able to go to websites. I recently uninstalled lower versions of Adobe and installed the recent version as directed by Firefox. Why am I unable to perform a search?

Recently, I am unable to search any topics - the hourglass spins without result. I use AVG (powered by Google) as my search engine - prior to this I had no issues. The computer is operating fine otherwise and able to go to websites. I recently uninstalled lower versions of Adobe and installed the recent version as directed by Firefox. Why am I unable to perform a search?

All Replies (2)

more options

use this addon, SearchReset

Modified by kobe

more options

Via which search bar are you searching?

  • searching via the location bar (pref: keyword.URL)
  • search bar on the Navigation Toolbar
  • search bar on the about:home page (pref: browser.search.defaultenginename)
  • other search bar (e.g. added by extension)

If you do not keep changes after a restart, see: