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Some webpages lose all font and layouts. This doesnt happen when viewed with safari

  • 5 replies
  • 2 have this problem
  • 5 views
  • Last reply by DaveHux

DaveHux
DaveHux
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I updated my website using iweb which worked fine previously. Now some of the pages have lost all formatting, the text is large and not as required, some images have been replaced with a repeat of the text. Yet other pages are fine!! All pages are fine when viewed on safari. Ive rejigged and reloaded the site many times but cant resolve the problem. HELP!!

I updated my website using iweb which worked fine previously. Now some of the pages have lost all formatting, the text is large and not as required, some images have been replaced with a repeat of the text. Yet other pages are fine!! All pages are fine when viewed on safari. Ive rejigged and reloaded the site many times but cant resolve the problem. HELP!!

Chosen solution

Many thanks. Your suggestions worked a treat.

Cheers

Read this answer in context 👍 1

All Replies (5)

zuzak
zuzak
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Hello,


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Have you been able to view it on other machines (either Mac or PC) to see whether it occurs there as well? Maybe you could post the URL so volunteers can take a look.

DaveHux
DaveHux Question owner
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Thanks. Here are screen grabs of the same page I posted on my website - one with firefox and one with safari.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The good news is, the page looks fine in Windows 7.

In case you haven't already tried this, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r (Mac: Command+Shift+r) to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

(WIN) orange Firefox button (or Tools menu) > Options > Advanced
(MAC) Firefox menu > Preferences > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

DaveHux
DaveHux Question owner
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Chosen Solution

Many thanks. Your suggestions worked a treat.

Cheers