This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I installed Version 23.0.1 (as noted under Help), but the browser layout looks like version 22.

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

Beth341
Beth341
more options

My daughter set up two users on her laptop - herself and Guest. I uninstalled Firefox ver. 22. Then I proceeded to install Firefox ver. 23.0.1 on her side. Now when I open Firefox on the Guest side, the format (layout of the browser) looks like ver. 22 even though I can look under Help => About Firefox and it shows Version 23.0.1.

Do I need to be concerned with the look of the browser? Will the Firefox still work as version 23 even though it looks like version 22?

My daughter set up two users on her laptop - herself and Guest. I uninstalled Firefox ver. 22. Then I proceeded to install Firefox ver. 23.0.1 on her side. Now when I open Firefox on the Guest side, the format (layout of the browser) looks like ver. 22 even though I can look under Help => About Firefox and it shows Version 23.0.1. Do I need to be concerned with the look of the browser? Will the Firefox still work as version 23 even though it looks like version 22?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What do you mean with: the format (layout of the browser) looks like ver. 22 ?

What makes you think that Firefox 23 should look different from Firefox 22?

How do you expect Firefox 23 to look?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.