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Can't get FireFox to open on OS X 10.8.4

  • 8 replies
  • 1 has this problem
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  • Last reply by AliceWyman

rasnavely
rasnavely
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I am trying to run the latest version of FF on OS X 10.8.4 and I am having some trouble getting the program to open after installation. After the initial installation the browser opened after I was prompted to set up a user profile and I was able to use it. But after I closed FF the only way I can open it again is if I open up the profile manager though terminal (using "/Applications/Firefox.app/Contents/MacOS/firefox-bin -p") create a new profile and click the "start firefox" button. If I try to click the FF icon in my dock it just bounces once and does nothing.

Anyone have a solution?

I am trying to run the latest version of FF on OS X 10.8.4 and I am having some trouble getting the program to open after installation. After the initial installation the browser opened after I was prompted to set up a user profile and I was able to use it. But after I closed FF the only way I can open it again is if I open up the profile manager though terminal (using "/Applications/Firefox.app/Contents/MacOS/firefox-bin -p") create a new profile and click the "start firefox" button. If I try to click the FF icon in my dock it just bounces once and does nothing. Anyone have a solution?

Chosen solution

Hello the above question asked also (and solved) at Apple Support Communities : https://discussions.apple.com/thread/5271892?tstart=0


thank you

Read this answer in context 👍 0

All Replies (8)

AliceWyman
AliceWyman
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I would start over by trashing Firefox and then downloading and installing a fresh copy. Before running the dmg file, make sure to read How to download and install Firefox on Mac for installation details.

AliceWyman
AliceWyman
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P.S It might also be a good idea to completely remove all of your Firefox user data and settings (profiles.ini file and Profiles folder) when you remove the Firefox application from your computer. On OS X 10.7 or above:

  1. Click the Finder icon in the dock.
  2. On the menu bar, click the Go menu, hold down the option or alt key and select Library. A window will open containing your Library folder.
  3. Open the "Application Support" folder
  4. Delete the Firefox folder containing profiles.ini and the Profiles folder.

Modified by AliceWyman

rasnavely
rasnavely Question owner
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I have tried both of those suggestions and still no luck. The program still wont launch unless I delete all of the user profiles and create a new one. Then if I quit the browser it will not launch again unless I do the same thing.

AliceWyman
AliceWyman
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I did a search and found this thread started by someone with a somewhat similar issue, in case it helps:

https://discussions.apple.com/thread/5088026 Why does 10.8.4 state that I have never opened Firefox???

rasnavely
rasnavely Question owner
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Okay, well I did that command in terminal and got the response "2435".

AliceWyman
AliceWyman
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I don't know what that response means. Hopefully a Mac user will be along to help but if not, try over at Apple Support.

ideato
ideato
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Chosen Solution

Hello the above question asked also (and solved) at Apple Support Communities : https://discussions.apple.com/thread/5271892?tstart=0


thank you

AliceWyman
AliceWyman
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Thanks for reporting this, ideato. I'll mark this thread as "solved".