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have had to reset several times , also log in doe's not work

  • 3 replies
  • 1 has this problem
  • 18 views
  • Last reply by John

John
John
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1. Log in doe's not work correctly how do I get it reset ?

2. I have had to reset several times in the past two week's to get FF-23 to work properly (for a little while) , when FF-23 screws up it will not display content of some sites properly and will not allow link's within G-mail to open .

Any help for the above ? Using Win-7 / 64 Do not have this trouble when using Chrome, DO NOT use Internet Exploder at all.

1. Log in doe's not work correctly how do I get it reset ? 2. I have had to reset several times in the past two week's to get FF-23 to work properly (for a little while) , when FF-23 screws up it will not display content of some sites properly and will not allow link's within G-mail to open . Any help for the above ? Using Win-7 / 64 Do not have this trouble when using Chrome, DO NOT use Internet Exploder at all.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

kobe
kobe
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If you have to keep resetting, maybe its time for a new profile?

See...

AND

John
John Question owner
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Thank You both for the reply's ! I will have to wait for the next malfunction to try either of these and see if and or what might work (as long as it's working , I don't want to fix at it and possibly mess something else up) .