This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sound doesn't play in Youtube videos.

  • 3 replies
  • 20 have this problem
  • 1 view
  • Last reply by natwhit2

more options

When I watch a Youtube video in Firefox, there is no sound. The same video has sound if I watch it in Chrome. Also, other types of videos have sound in Firefox. This started happening a few weeks ago. Until then the sound worked fine.

I have Windows 7 and Firefox 23.0.1.

When I watch a Youtube video in Firefox, there is no sound. The same video has sound if I watch it in Chrome. Also, other types of videos have sound in Firefox. This started happening a few weeks ago. Until then the sound worked fine. I have Windows 7 and Firefox 23.0.1.

Chosen solution

Thank you all for you efforts. None of the suggestions solved the problem. However, the sound has started playing again on its own. I don't know why it stopped working & I don't know why it resumed working. But it is working now. Thanks again.

Read this answer in context 👍 0

All Replies (3)

more options
more options
more options

Chosen Solution

Thank you all for you efforts. None of the suggestions solved the problem. However, the sound has started playing again on its own. I don't know why it stopped working & I don't know why it resumed working. But it is working now. Thanks again.