Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Win 7 (64-bit) - CTRL + t does not generate a new tab, neither does the '+' on the Tab bar

alfen23
alfen23
more options

In the latest update, (24), neither CTRL + T or pressing the '+' sign on the tab bar work to get a new tab. Nothing happens. I've been using this for years on all other versions with no problem. I can get a new tab by holding the CTRL and choosing a link on the current page. (Not a great solution).

In the latest update, (24), neither CTRL + T or pressing the '+' sign on the tab bar work to get a new tab. Nothing happens. I've been using this for years on all other versions with no problem. I can get a new tab by holding the CTRL and choosing a link on the current page. (Not a great solution).

Chosen solution

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
Troubleshoot Firefox issues using Firefox SafeMode

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.


  • You can open the Firefox 15.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.


To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.


If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Or it might be caused by Hardware Acceleration.

When you figure out what is causing that, please let us know. It might help other user's who have that problem.

Read this answer in context 👍 0

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Try the Firefox SafeMode to see how it works there.
A troubleshooting mode, which disables most Add-ons.
Troubleshoot Firefox issues using Firefox SafeMode

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.


  • You can open the Firefox 15.0+ SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.


To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.


If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one.
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Or it might be caused by Hardware Acceleration.

When you figure out what is causing that, please let us know. It might help other user's who have that problem.