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Bookmarks hierarchy crashed when I paired with mobile device.

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

Vladimir_Savinov
Vladimir_Savinov
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I have lost all my Bookmark's hierarchy in Bookmark Toolbar and Bookmarks Menu most of them moved to Unsorted Bookmarks.

I have lost all my Bookmark's hierarchy in Bookmark Toolbar and Bookmarks Menu most of them moved to Unsorted Bookmarks.

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cor-el
cor-el
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  • Top 10 Contributor
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We have seen more reports with bookmarks getting corrupted when Sync is used.

Try to unlink the current sync account and try to restore the bookmarks from the most recent JSON that is still OK.

You can check also for problems with the places.sqlite database file in the Firefox profile folder in case of problems with restoring a JSON backup.