This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

adobe crashes constantly

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by user669794

JUDYBELCHER
JUDYBELCHER
more options

2F7D55E1-E6BC-4E9B-8014-BD6FD2ECF1DA 1/31/14 8:55 AM bp-9a0f6360-69ca-4889-aac2-cf1e62140125 1/25/14 10:38 AM F9EB6129-937E-482B-8CDC-A36EAD6A5A3A 1/24/14 2:25 PM bp-4d49c487-caf1-4ab4-8a6c-7493a2140121 1/20/14 7:17 PM bp-63dac95c-7356-4adf-ba58-5347c2140121 1/20/14 7:14 PM bp-35d5a623-16fe-452c-adb4-0f5152140121 1/20/14 7:12 PM bp-73561e43-4b71-40af-bca6-51fd32140121 1/20/14 7:06 PM bp-663c3394-32fe-4637-ac2b-6fb762140119 1/18/14 4:32 PM

2F7D55E1-E6BC-4E9B-8014-BD6FD2ECF1DA 1/31/14 8:55 AM bp-9a0f6360-69ca-4889-aac2-cf1e62140125 1/25/14 10:38 AM F9EB6129-937E-482B-8CDC-A36EAD6A5A3A 1/24/14 2:25 PM bp-4d49c487-caf1-4ab4-8a6c-7493a2140121 1/20/14 7:17 PM bp-63dac95c-7356-4adf-ba58-5347c2140121 1/20/14 7:14 PM bp-35d5a623-16fe-452c-adb4-0f5152140121 1/20/14 7:12 PM bp-73561e43-4b71-40af-bca6-51fd32140121 1/20/14 7:06 PM bp-663c3394-32fe-4637-ac2b-6fb762140119 1/18/14 4:32 PM

All Replies (1)

user669794
user669794
more options

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)

Please tell us if this helped!