This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I somehow got a bug and this comes up when I select firefox icon: (http://search.snapdo.com/?st=hp&q=)

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I was downloading games and now when I open Firefox I get a "snapdo" utility, not Firefox (http://search.snapdo.com/?st=hp&q=). I tried uninstalling Firefox (completely deleting form my laptop and restarting), but it still comes up as the snapdo.

I was downloading games and now when I open Firefox I get a "snapdo" utility, not Firefox (http://search.snapdo.com/?st=hp&q=). I tried uninstalling Firefox (completely deleting form my laptop and restarting), but it still comes up as the snapdo.

All Replies (1)

more options

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.