This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't view flash videos, keep getting "Flash Player missing.." message

  • 5 replies
  • 4 have this problem
  • 1 view
  • Last reply by shaund

shaund
shaund
more options

Hi I'm unable to flash videos keep getting " missing flash player plugin" message. However I have installed flash player 12 several times, the installation appears to complete succesfully, but on reloading page flash player missing again appears. I can play Youtube videos, as they play automatically using the html5 player.Both Flash 12 activex/plugin appear in programs list, but don't appear in ff add-ons list.

I have tried resetting firefox, recently upgraded to 27, have also re-installed pluginsreg file as suggested, but to no avail. Hope you will be able to help

Thanks Shaun

Hi I'm unable to flash videos keep getting " missing flash player plugin" message. However I have installed flash player 12 several times, the installation appears to complete succesfully, but on reloading page flash player missing again appears. I can play Youtube videos, as they play automatically using the html5 player.Both Flash 12 activex/plugin appear in programs list, but don't appear in ff add-ons list. I have tried resetting firefox, recently upgraded to 27, have also re-installed pluginsreg file as suggested, but to no avail. Hope you will be able to help Thanks Shaun

Chosen solution

got to luv how i provide an answer and someone else walks all over you with the same answer in these forums

Read this answer in context 👍 0

All Replies (5)

Carm
Carm
more options

There are two versions of Flash player

One is for IE, and one is for 'other browsers'.

Go here:

http://get.adobe.com/flashplayer/otherversions/

Use the pull down menu to choose your operating system and the Other browsers selection, THEN please remember to un-check McAfee Security Scan Plus tick box as it is just extra bloat for you to install, unless you like that stuff .

Best of Luck

Kind Regards

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Latest Flash player versions here:

shaund
shaund Question owner
more options

Thanks so much for your help! 

Just successfully installed flash player, msi version, rather than exe.

Thanks Shaun

Carm
Carm
more options

Chosen Solution

got to luv how i provide an answer and someone else walks all over you with the same answer in these forums

shaund
shaund Question owner
more options

Thanks for your help.