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Since changing to Win 7, I can't open an attached image file before sending.

  • 2 replies
  • 1 has this problem
  • 238 views
  • Last reply by treetop

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I have tried pdf and word files, and when I double click on the attachment they open ok, but not .jpg

I have tried pdf and word files, and when I double click on the attachment they open ok, but not .jpg

Chosen solution

It was set for M/O picture manager!! However I set it up to 'Always Ask'. Then when I was asked I set it for M/O picture manager and also set it do this automatically in the future. From then on it is now opening the file.

Thanks.

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Under Tools(or AppMenu/Options)/Options/Attachments/Incoming, what Action do you have for jpg Content type?

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Chosen Solution

It was set for M/O picture manager!! However I set it up to 'Always Ask'. Then when I was asked I set it for M/O picture manager and also set it do this automatically in the future. From then on it is now opening the file.

Thanks.