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Search folder for a keyword often cannot find e-mails that are there. e.g. a simple "text/plain" message and folder search cannot find any words in msg

  • 5 replies
  • 5 have this problem
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  • Last reply by Matt

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e.g. a simple "text/plain" message and folder search cannot find any words in that message. I use Shift+CTRL+F a lot inside mail folders and maybe it only finds a fraction of the matching messages.

This is an example below, viewed as source. It cannot find "love", "spider", "plan" or any other words, but they are all there. If I filter down to match from as just that one source, it finds the e-mail, but add a body search key and it finds nothing.


Return-Path: <beccaann381@gmail.com> X-Original-To: support@aifactory.co.uk Delivered-To: x14099866@homiemail-mx5.g.dreamhost.com Received: from alc-junkmail-backend3.dreamhost.com (caiajhbdcahe.dreamhost.com [208.97.132.74]) by homiemail-mx5.g.dreamhost.com (Postfix) with ESMTP id 2429B156086 for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:58 -0800 (PST) Received: from localhost (localhost [127.0.0.1]) by alc-junkmail-backend3.dreamhost.com (Postfix) with ESMTP id A4F091616106 for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:51 -0800 (PST) X-DH-Virus-Scanned: Debian amavisd-new at alc-junkmail-backend3.dreamhost.com X-Spam-Flag: NO X-Spam-Score: 0.262 X-Spam-Level: X-Spam-Status: No, score=0.262 tagged_above=-999 required=10 tests=[FREEMAIL_ENVFROM_END_DIGIT=0.25, FREEMAIL_FROM=0.001, HTML_MESSAGE=0.001, T_DKIM_INVALID=0.01] Received: from connor.dreamhost.com ([208.97.132.205]) by localhost (alc-junkmail-backend3.dreamhost.com [208.97.132.104]) (amavisd-new, port 10024) with ESMTP id VPXSFexnFb9D for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:51 -0800 (PST) Received: from mail-pd0-f195.google.com (mail-pd0-f195.google.com [209.85.192.195]) by connor.dreamhost.com (Postfix) with ESMTP id D3FBD2CA802A for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Received: by mail-pd0-f195.google.com with SMTP id x10so1491735pdj.10

       for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:56 -0800 (PST)

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;

       d=gmail.com; s=20120113;
       h=mime-version:date:message-id:subject:from:to:content-type;
       bh=XrLE2zX2NmEp6T4A+WDsE6ks9IqPt7jc/5Y9liBy4nU=;
       b=0CUEK7Y9AGouSM/xdbxPTgUpet07I5ZBFXimn7bybGuegDdXrT9LSXL8TmmVOH+7qQ
        Sh+hE0yTUSWp5OinMWVNNSn/f9JlD0tHgBQf8INwgYmyS6OQWV+FpFcAAW+9zAt62cbJ
        fxKdrXDQV8pMOEXlCoDWYVzJjncyAo0YXMpjfBjxGIZwaJjSZERJEqtoeRSJVFg+T8ny
        hgWeNmaJ/ic/qNkatj1za21ykGFjgkB8daCBaPCoSrXA8vtO2yw+uhcpHenqCDhUGaTn
        ZP/me03oLsBg9lFLOOjBvMStlzr8BAuj5NFn3r8a7P/N+wfBMaUNsoDQNs0g6ZBeTQO8
        ZXqg==

MIME-Version: 1.0 X-Received: by 10.66.189.193 with SMTP id gk1mr13800825pac.105.1389923816695;

Thu, 16 Jan 2014 17:56:56 -0800 (PST)

Received: by 10.70.71.39 with HTTP; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Received: by 10.70.71.39 with HTTP; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Date: Thu, 16 Jan 2014 20:56:56 -0500 Message-ID: <CAPrhLPD29x2VpPjLJWkhLi41dPb6C=h-akQ1Z-hB3mhnJtU-sw@mail.gmail.com> Subject: Solitaire Free From: Rebecca Brown <beccaann381@gmail.com> To: support@aifactory.co.uk Content-Type: multipart/alternative; boundary=047d7bdc83805bef3504f020db31

--047d7bdc83805bef3504f020db31 Content-Type: text/plain; charset=ISO-8859-1

Love your games. Easy to use! Thanks for that! But I'm curious.... do you plan to put out a Free Cell or Spider solitaire game? Or both? Or should I give up the wait and download the games from some other app maker? Thanks, Beccaann

--047d7bdc83805bef3504f020db31 Content-Type: text/html; charset=ISO-8859-1

Love your games. Easy to use! Thanks for that!
But I'm curious.... do you plan to put out a Free Cell or Spider solitaire game? Or both?
Or should I give up the wait and download the games from some other app maker?
Thanks,
Beccaann

--047d7bdc83805bef3504f020db31--

e.g. a simple "text/plain" message and folder search cannot find any words in that message. I use Shift+CTRL+F a lot inside mail folders and maybe it only finds a fraction of the matching messages. This is an example below, viewed as source. It cannot find "love", "spider", "plan" or any other words, but they are all there. If I filter down to match from as just that one source, it finds the e-mail, but add a body search key and it finds nothing. ------------------------------------------------------------------------------------------------------ Return-Path: <beccaann381@gmail.com> X-Original-To: support@aifactory.co.uk Delivered-To: x14099866@homiemail-mx5.g.dreamhost.com Received: from alc-junkmail-backend3.dreamhost.com (caiajhbdcahe.dreamhost.com [208.97.132.74]) by homiemail-mx5.g.dreamhost.com (Postfix) with ESMTP id 2429B156086 for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:58 -0800 (PST) Received: from localhost (localhost [127.0.0.1]) by alc-junkmail-backend3.dreamhost.com (Postfix) with ESMTP id A4F091616106 for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:51 -0800 (PST) X-DH-Virus-Scanned: Debian amavisd-new at alc-junkmail-backend3.dreamhost.com X-Spam-Flag: NO X-Spam-Score: 0.262 X-Spam-Level: X-Spam-Status: No, score=0.262 tagged_above=-999 required=10 tests=[FREEMAIL_ENVFROM_END_DIGIT=0.25, FREEMAIL_FROM=0.001, HTML_MESSAGE=0.001, T_DKIM_INVALID=0.01] Received: from connor.dreamhost.com ([208.97.132.205]) by localhost (alc-junkmail-backend3.dreamhost.com [208.97.132.104]) (amavisd-new, port 10024) with ESMTP id VPXSFexnFb9D for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:51 -0800 (PST) Received: from mail-pd0-f195.google.com (mail-pd0-f195.google.com [209.85.192.195]) by connor.dreamhost.com (Postfix) with ESMTP id D3FBD2CA802A for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Received: by mail-pd0-f195.google.com with SMTP id x10so1491735pdj.10 for <support@aifactory.co.uk>; Thu, 16 Jan 2014 17:56:56 -0800 (PST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=gmail.com; s=20120113; h=mime-version:date:message-id:subject:from:to:content-type; bh=XrLE2zX2NmEp6T4A+WDsE6ks9IqPt7jc/5Y9liBy4nU=; b=0CUEK7Y9AGouSM/xdbxPTgUpet07I5ZBFXimn7bybGuegDdXrT9LSXL8TmmVOH+7qQ Sh+hE0yTUSWp5OinMWVNNSn/f9JlD0tHgBQf8INwgYmyS6OQWV+FpFcAAW+9zAt62cbJ fxKdrXDQV8pMOEXlCoDWYVzJjncyAo0YXMpjfBjxGIZwaJjSZERJEqtoeRSJVFg+T8ny hgWeNmaJ/ic/qNkatj1za21ykGFjgkB8daCBaPCoSrXA8vtO2yw+uhcpHenqCDhUGaTn ZP/me03oLsBg9lFLOOjBvMStlzr8BAuj5NFn3r8a7P/N+wfBMaUNsoDQNs0g6ZBeTQO8 ZXqg== MIME-Version: 1.0 X-Received: by 10.66.189.193 with SMTP id gk1mr13800825pac.105.1389923816695; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Received: by 10.70.71.39 with HTTP; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Received: by 10.70.71.39 with HTTP; Thu, 16 Jan 2014 17:56:56 -0800 (PST) Date: Thu, 16 Jan 2014 20:56:56 -0500 Message-ID: <CAPrhLPD29x2VpPjLJWkhLi41dPb6C=h-akQ1Z-hB3mhnJtU-sw@mail.gmail.com> Subject: Solitaire Free From: Rebecca Brown <beccaann381@gmail.com> To: support@aifactory.co.uk Content-Type: multipart/alternative; boundary=047d7bdc83805bef3504f020db31 --047d7bdc83805bef3504f020db31 Content-Type: text/plain; charset=ISO-8859-1 Love your games. Easy to use! Thanks for that! But I'm curious.... do you plan to put out a Free Cell or Spider solitaire game? Or both? Or should I give up the wait and download the games from some other app maker? Thanks, Beccaann --047d7bdc83805bef3504f020db31 Content-Type: text/html; charset=ISO-8859-1 <p>Love your games. Easy to use! Thanks for that!<br> But I&#39;m curious.... do you plan to put out a Free Cell or Spider solitaire game? Or both?<br> Or should I give up the wait and download the games from some other app maker?<br> Thanks,<br> Beccaann </p> --047d7bdc83805bef3504f020db31--

All Replies (5)

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is your mail IMAP or POP. is the body already downloaded, or are you running the search on the server for the body part?

Modified by Matt

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My mail is generally POP and this is all downloaded on my PC (however this support account has the Server name as just mail.aifactory.co.uk, whereas others have pop3.ntlworld.com) , but is all locally stored. It seems as if Thunderbird is maybe stopping before end of file. Maybe the incoming mail has some code that stops it progressing. I note that when sending an e-mail Thunderbird tends to go past the end of mail and ask for spelling corrections on font info such as "Calibri", which I assume is in the e-mail tail.

N.B. this mailbox is generally an import from Express and the mailbox as a whole is huge, but these are incoming new e-mails that it fails to detect search strings. It can find them in other e-mails, but not all.

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and what if you use Ctrl+Shift+K to do the search? and Ctrl + K

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Thanks for your responses.

Neither of these can find it either. Note I have 2 sections: "Local Folders" and "Support@AIFactory.co.uk", each with their own inbox etc. I generally am searching the latter, but anyway both of which are downloaded. The e-mail in question above is in a folder called ANSWERED under "Support@AIFactory.co.uk". Note that it does find some e-mails in this folder, but not others.

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None of the search functions search "quoted text" or that might exclude Alt+Ctrl + F.

Some of the information on this stuff is a bit sketchy.

Right click the folder Answered. Select properties. What size on disk? Click the repair button, just in case there is an indexing issue. It only rebuilds the index. It does not actually change anything.