We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the internet updated without me knowing and now i can not pull tabs down to make a new window or change the order of tabs and i can't find out how to get back

more options

my mozilla updated without acknowledging me first. I open it and I come to find out I can not move the tabs over to the right or the left one spot or two spots they just won't move unless I close them. I use to be able to move there anywhere i wanted or pull down and it became it's own window. Now I have to right click to make it a new window and then I can't drag and drop other tabs into it to make a window with several tabs. How do I get this back to the way it was before?

my mozilla updated without acknowledging me first. I open it and I come to find out I can not move the tabs over to the right or the left one spot or two spots they just won't move unless I close them. I use to be able to move there anywhere i wanted or pull down and it became it's own window. Now I have to right click to make it a new window and then I can't drag and drop other tabs into it to make a window with several tabs. How do I get this back to the way it was before?

All Replies (3)

more options

In case one of your extensions is involved, could you test the page in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled (Flash and other plugins still run)

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Note: on the new menu, Help is the ? icon toward the bottom.

Modified by jscher2000 - Support Volunteer

more options

Thank you for trying to help but no it didn't work. I still can not move tabs or pull a tab down to make it open a new window. They just stay where they're at and when I try to drag them right or left wherever I let go that tab becomes open. I been playing with it for hours and haven't gotten anywhere :S

more options

Some other users have also been having strange difficulties with tabs in recent days. Did you find a solution?