This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

AOL is attempting to force users to use their toolbar and not Firefox's and sports a Firefox logo along with an "update" button on the main page. Screen shots.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by philipp

kincaidjesse
kincaidjesse
more options

I use Firefox and access my AOL from there. When I get to the AOL homepage, before logging in to email, as of yesterday there was a banner across the top with the Firefox Logo saying to click here to download the new AOL/Firefox upgrade.

When I clicked, it went to "exe.aol/toolbar" and supposedly an AOL webpage to download their toolbar.

Sounds like AOL is fraudulently using Firefox's name in order to get people to download an AOL toolbar.

I use Firefox and access my AOL from there. When I get to the AOL homepage, before logging in to email, as of yesterday there was a banner across the top with the Firefox Logo saying to click here to download the new AOL/Firefox upgrade. When I clicked, it went to "exe.aol/toolbar" and supposedly an AOL webpage to download their toolbar. Sounds like AOL is fraudulently using Firefox's name in order to get people to download an AOL toolbar.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello kincaidjesse, please report that at https://www.mozilla.org/en-US/legal/fraud-report/ so mozilla can investigate that and take further actions if necessary. thank you!