This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do you stop firefox from opening a start up page every time I open it

  • 3 replies
  • 2 have this problem
  • 3 views
  • Last reply by 09kalaal

09kalaal
09kalaal
more options

HI initially when I installed firefox, when I opened it the homepage was something called firefox support. as I prefer google to be my homepage, I simply changed it to google, however now whenever I open firefox, although google opens on my current tab, a second tab opens everytime with the same firefox support heading.

I find this very irritating and cannot see how to fix it on the options tab. please advise

HI initially when I installed firefox, when I opened it the homepage was something called firefox support. as I prefer google to be my homepage, I simply changed it to google, however now whenever I open firefox, although google opens on my current tab, a second tab opens everytime with the same firefox support heading. I find this very irritating and cannot see how to fix it on the options tab. please advise

Chosen solution

What website is showing for "Firefox Support"?

Make sure that only google.com is display on your Options.

Go to The image "new fx menu" does not exist. > Options > General > Home Page
Make sure it says When Firefox starts (Show my home page) is selected
For the home page, make sure only https://www.google.com is inputted and not another page.

Read this answer in context 👍 1

All Replies (3)

Moses
Moses
  • Moderator
more options

Chosen Solution

What website is showing for "Firefox Support"?

Make sure that only google.com is display on your Options.

Go to The image "new fx menu" does not exist. > Options > General > Home Page
Make sure it says When Firefox starts (Show my home page) is selected
For the home page, make sure only https://www.google.com is inputted and not another page.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you do not keep changes after a restart or otherwise have problems with preferences, see:

09kalaal
09kalaal Question owner
more options

thanks so much! that worked perfectly, as I see I had 2 home pages selected!

really appreciate it as I really love firefox, but was about to switch to chrome, because I was so irritated with it!

THANK YOU!