Thunderbird Community Forum

I have used MailStore Home to archive then export an Outlook PST file into Thunderbird. The Export appears to have worked, but I notice that the resulting file structure in Thunderbird Local Folders has "MailStore Export / Outlook Outlook Data File / Inbox", with all my folders residing under the inbox folder (which they should). Is there a way I can change the Local Folder structure to remove the top level "MailStore Export / Outlook Outlook Data File" and leave the top level as "Inbox"? See image.

How can I restore Thunderbird settings and/or emails that were lost in the upgrade to version 128.2 (for Ubuntu)? Files for the previous version are still in the hidden .thunderbird folder on my hard disc, but the new version won't recognise them (even if I move them into the snap/thunderbird folder. I have an email backup, but version 128.2 doesn't seem to have a way to restore backed-up emails.

Please advise how I can get get the correct IMAP server address. I need it for Google Data Migration .

I am migrating .mbox file to my new google workspace

I have tried entering server name under server settings(imap.gmail.com) but unfortunately that does not seem to work.

In the Thunderbird calendar, I'm trying to create a repeating event that occurs on the fourth Wednesday from Sep 25, 2024 through Jan 22, 2025.

But each time I try to set it up, using Jan 22 as the end date, Thunderbird changes the end date to Jan 21 and so the last event does not get created. I've tried several times and this keeps happening.

What's going on?

Whenever I try to open up my emails in my Thunderbird email Program I keep being requested to enter a password and it doesn’t seem to work properly. How can I fix this? It’s only with my Outlook emails my husband and my mother have the same issue please help.

Hello,

I am still having problems with Thunderbird crashing on startup

I first asked about this issue on the 2nd September, here: https://support.mozilla.org/en-US/questions/1461731

I have been submitting Crash reports per business day except for the last couple.

Here are the Submitted Crash ID's, I have been submitting reports as the crashes happen. :

Crash ID: ⁨bp-3b69ccf2-e3c1-431c-bada-e4f2e0240902⁩ Crash ID: ⁨bp-4c4852b8-6599-40b5-97b1-943930240902⁩ Crash ID: ⁨bp-09a86b67-a698-4c2e-a98f-e89f70240903⁩ Crash ID: ⁨bp-526167eb-c915-47fc-8065-f0b140240902⁩ Crash ID: ⁨bp-8965165b-c579-415d-9cb3-cdd010240903⁩ Crash ID: ⁨bp-a8aaf596-7dfc-43b5-8526-e204d0240902⁩ Crash ID: ⁨bp-b45149f4-8bb8-44df-84e4-b78fe0240902⁩ Crash ID: ⁨bp-c284df19-7d63-469a-af6c-9ff6c0240903⁩

More available if needed

Notably, I have 2 computers each with Thunderbird, each accessing the same account. I have no problem on the other computer. I am using no addons on the crashing computer. I have uninstalled and reinstalled the latest version, computer restarts - still crashing. I have checked my RAM. 16GB on board - Basic Graphics Processing - Intel Iris XE.

Any assistance would be appreciated.

Best

9-4-2024--For months the filters for my messages have not ALL worked right. Some of the older ones may work. The new filters disappear. I'm thinking it is because the Create Filter page does not display all the way to the bottom of the page so I can see and click ok to save it. Please fix this so the Create Filter page will RESIZE so I can save the filters I create. Mozilla Thunderbird programmers--Can't you write a program better than this?? Why can't you fix a problem that has been there for months maybe a year? Whatever is causing the problem please fix it.

My Thunderbird just upgraded to v128.2esr Nebula

I was using Cards view and it was nice, but it seems the Cards just got wider vertically. They used to be 2 lines of height, and now they are 3 lines.

As I understand, the 3rd lines is only used to display "X replies", but I use the "Unthreaded" sort option, so the 3rd line is always empty for me, and takes more space for nothing.

As you know, vertical screen estate is limited with our 16:9 screen, so please give us an option to reduce the cards view vertical size (or have it automatically remove that 3rd line in Unthreaded view)

thanks

My email provider Frontier was taken over by YAHOO. Yahoo wants to delete make changes and reload to Thunderbird. Can I do this without loosing all my email history and data accumulated it that email group. I have 2 email groups affected by this change. Thank you for your help. Del

HI! For the message "newer version of Thunderbird may have made changes to your profile", I was able to click on new profile & got all my email back (I think) but my folders under Local Folders are gone. Can I get them back?

The very informative page for this topic says that "You will not lose any personal data or customizations. Any previous profile data is saved and associated with the first Thunderbird installation that was opened after this change." Does that include Local Folders set up on the old version?

Thanks

Using TB 115.15. When I move a large number of messages (200 or so) to a sub folder the move goes fast until it gets toward the end, then it locks up until it finishes a few minutes later. When I tried to move over one thousand messages at one time, I let it run overnight, some messages moved, some only moved a date header of some earlier time (all the same time) and all messages were left intact in the original directory. After moving the messages a few at a time, I had to manually delete the duplicate messages in the sub folder. What is the maximum number of messages Thunderbird will move at one time.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains unchanged. And when I try to create a whole new mailing list, it lets me do it--that is, create the mailing list--but there are no addresses in it. I attach a couple of screen shots:

First, before I hit OK. Second, after I hit OK.

This has been going on for at least a few months. I thought an update would help but it didn't. Please advise how to fix this problem.

Thank you.

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that does not have a matching address in the filter. Turning off that filter is not an acceptable solution. The filter log shows it matching a filter that does not have that address in it. How to fix? its not happening with all messages. but looking thru log or all email to find important emails is not practical.

filter log excerpt:

[9/11/2024, 3:34:01 PM] Applied filter "hotels" to message from <mcpc@morrisparks.net> - RecTrac Receipt at 9/11/2024, 3:32:37 PM moved message id = 95ccf257-c6d1-4b01-bc11-4420f2465e1f@parkexchange.morrisparks.net to mailbox://nobody@Local%20Folders/Sales/Hotels

I was using Thunderbird for Windows 10 normally for many months. Recently, whenever I launch the app it immediately freezes, and I have to force quit the application. Reinstalling the app does not fix the issue. I haven't tried deleting my profiles yet, but I would like to avoid that if possible.

i am struggling to import all my data into thunderbird before the 16th september 24 deadline for outlook 2007 to stop working. It looks like it has put the emails across but under a folder called "outlook import" which is not all that helpful, i will have to move everything to be under the "local folders". I have a lot of accounts as i have several of my own domains but i can't find where they have imported them, if at all. I started adding them manually but there doesn't seem to be a button to test the connection and it will take me a long time to do. I also don't seem to have all my contacts (14670 at last count) so all in all the import button seems to not do everything it should. It was suggested i come to thunderbird by someone on the MS forums so i really would like this to work. Once i have it working at home i will have to do the same at work and they have even more contacts and accounts so any help will be appreciated.

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

Hi there

My accent colour for my PC is a kind of lime green which I like. The blue of Mozilla Thunderbird worked really well with that green. The recent update has changed the colour of Thunderbird to a bright lime green which I really don't like. Is there anyway of keeping my PC accent colour whilst reverting Thunderbird to it's traditional blue colour please?

Kind regards Paul