Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How can I make my Mozbackup profile valid for migration?

  • 1 antwoord
  • 2 hebben dit probleem
  • 30 weergaven
  • Laatste antwoord van Matt

more options

I have used Mozbackup to make a backup of my profile. I found my profile by clicking on Help, Troubleshooting Information. I copied the whole file to my Seagate that I'm using as an external hard-drive. When I tried to restore it using Mozbackup & the stored file to my new laptop, it consistently comes back with "That is not a valid file." What am I missing? Doing wrong? I have installed TB & Mozbackup on both my laptops. Also will I have to do something similar to get my Firefox info onto the new laptop. Thank you!

I have used Mozbackup to make a backup of my profile. I found my profile by clicking on Help, Troubleshooting Information. I copied the whole file to my Seagate that I'm using as an external hard-drive. When I tried to restore it using Mozbackup & the stored file to my new laptop, it consistently comes back with "That is not a valid file." What am I missing? Doing wrong? I have installed TB & Mozbackup on both my laptops. Also will I have to do something similar to get my Firefox info onto the new laptop. Thank you!

Gekozen oplossing

Mozbackup is not supported here. it is supported by it's author.

however mozbackup files are only zip files, and can be opened with any zip tool if you change the file extension to ZIp.

On your new laptop you can simply copy the contents of your old profile folder into the new one (With Thunderbird closed on both obviously) without using any tools at all.

Firefox is more sophisticated for moving. You just use Firefox sync which can be accessed from the toobar icon with three horizontal bars.

Dit antwoord in context lezen 👍 1

Alle antwoorden (1)

more options

Gekozen oplossing

Mozbackup is not supported here. it is supported by it's author.

however mozbackup files are only zip files, and can be opened with any zip tool if you change the file extension to ZIp.

On your new laptop you can simply copy the contents of your old profile folder into the new one (With Thunderbird closed on both obviously) without using any tools at all.

Firefox is more sophisticated for moving. You just use Firefox sync which can be accessed from the toobar icon with three horizontal bars.

Bewerkt door Matt op