Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

others not able to send mail to my account

  • 3 antwoorden
  • 2 hebben dit probleem
  • 14 weergaven
  • Laatste antwoord van Matt

turon
turon
more options

I have manually entered all the information as my hosting website has provided and I am able to send mail but others are not able to sen mail to me.

The following message occurs every attempt to send to my account:

Delivery to the following recipient failed permanently: 

    turon@microciderco.com.au

Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain microciderco.com.au by aspmx.l.google.com. [2607:f8b0:400d:c00::1a].

The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 i68si5152525qgd.15 - gsmtp

I have manually entered all the information as my hosting website has provided and I am able to send mail but others are not able to sen mail to me. The following message occurs every attempt to send to my account: Delivery to the following recipient failed permanently: turon@microciderco.com.au Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain microciderco.com.au by aspmx.l.google.com. [2607:f8b0:400d:c00::1a]. The error that the other server returned was: 550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 http://support.google.com/mail/bin/answer.py?answer=6596 i68si5152525qgd.15 - gsmtp

Alle antwoorden (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Have you actually created the email address i the mail server for your domain? That message is from your hosting provider saying you have not yet done so.

turon
turon Vraageigenaar
more options

As far as im aware yes I have

I have used manual configuration in Thunderbird to set up the mail accounts and entered all the fields as shown by the hosting site

I am able to send mail via thunderbird but not able to receive it ?

Thanks

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Well the domain passes most standard checks. http://www.dnsstuff.com/tools#dnsReport|type=domain&&value=microciderco.com.au

Google, whom I assume are your hosts are emphatic when I send mail to that address that the address simply does not exist. So I think you need to revisit that part of your domain setup. perhaps create a couple of other addresses and see if they play nice.