Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I recently downloaded some Firefox update; has it subjected me to the occasional intrusive music or audio ads that I am now hearing?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

more options

I recently downloaded some Firefox update; has it subjected me to the occasional intrusive music or audio ads that I am now hearing?-- including an ad for an Asian women's facial cream from Clarins?

edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)

I recently downloaded some Firefox update; has it subjected me to the occasional intrusive music or audio ads that I am now hearing?-- including an ad for an Asian women's facial cream from Clarins? <sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>

Bewerkt door philipp op

Alle antwoorden (2)

more options

From where did you get the update? You should get Firefox only from the source: Mozilla. Does this problem happen in Firefox safe mode? If not, check your extensions to make sure that you have not had something unwanted dumped on you. It would not hurt to do a malware check also.

List of malware removers:

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:

more options

Your System Details shows;

Installed Plug-ins

Shockwave Flash 14.0 r0 Shockwave Flash 11.9 r900

Having more than one version of a program may cause issues.

Flash is notorious for not cleaning out the older version as part of an update. Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Shockwave Flash v14.0 r0 http://get.adobe.com/shockwave/ The link for Flash Player v14.0.0.179 http://get.adobe.com/flashplayer/