Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

When sending e-mail, a message says that the sent folder is full,-- even though it is not-- however the mail still gets sent. No problem sending mail to myself

  • 4 antwoorden
  • 9 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van superdad

more options

I am running Thunderbird version 33.1 Recently, when sending e-mail, I get an error message indicating that the sent folder is full and that I should empty or compress it to fix the problem-- so I emptied it-- problem remains. Also, there is no record of sending the e-mail in the sent folder, even though the mail has been sent. No such problems occur when I send mail to myself.

Any suggestions ???

I am running Thunderbird version 33.1 Recently, when sending e-mail, I get an error message indicating that the sent folder is full and that I should empty or compress it to fix the problem-- so I emptied it-- problem remains. Also, there is no record of sending the e-mail in the sent folder, even though the mail has been sent. No such problems occur when I send mail to myself. Any suggestions ???

Gekozen oplossing

No. Compact your folders.

Dit antwoord in context lezen 👍 1

Alle antwoorden (4)

more options

If you deleted some of the messages you have done one half of the process. Deleting a message just marks it for deletion and hides it from view. You have to COMPACT the folder to actually delete the messages and free up the space.

I agree that Thunderbird did a poor job naming this process because it is the subject of much misunderstanding.

Read about compacting here. http://kb.mozillazine.org/Thunderbird_:_Tips_:_Compacting_Folders

I suggest that you also read this article about maintaining your email system to help prevent problems. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird

more options

Ok, I should have stated that I actually created a new folder and moved my messages in my sent folder to the new folder that I created; therefore, I thought that was the same as emptying the sent folder. Will that accomplish the same as if I had deleted the messages??

more options

Gekozen oplossing

No. Compact your folders.

more options

Thank you very much, have a great day!