Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

how do I prevent Thunderbird from dumping messages deleted from the junk folder into the trash folder?

  • 1 antwoord
  • 6 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Toad-Hall

jackjack
jackjack
more options

how do I prevent Thunderbird from dumping messages deleted from the junk folder into the trash folder? If I delete messages from the Junk Folder, they go into the Trash folder where I don't want them because they are not Trash, they are Junk. when I am looking for a message I previously deleted, I don't want to have search through all the Junk. Moreover, Tbird automatically dumps Junk mail into the Trash at certain intervals. I wish I could stop this. I have checked my Account Settings for Junk and nothing in the settings allows Junk Mail to be automatically deleted.

how do I prevent Thunderbird from dumping messages deleted from the junk folder into the trash folder? If I delete messages from the Junk Folder, they go into the Trash folder where I don't want them because they are not Trash, they are Junk. when I am looking for a message I previously deleted, I don't want to have search through all the Junk. Moreover, Tbird automatically dumps Junk mail into the Trash at certain intervals. I wish I could stop this. I have checked my Account Settings for Junk and nothing in the settings allows Junk Mail to be automatically deleted.

Alle antwoorden (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re : If I delete messages from the Junk Folder, they go into the Trash folder.

I believe this occurs because you chose to 'delete' them using the 'Delete' button. You have two options:

! : If you right click on 'Junk' folder and choose 'Empty Junk' and then right click on Junk again and choose 'compact', you should not get them going to the Deleted folder; they should all be simply removed.

2 : If you do not want to empty the Junk, but want to delete a specific junk email and not have it go to Deleted folder then do this: Hold down 'Shift' and press Delete (keys or button). This method can be used to delete any email and by-pass the Deleted folder.

Junk Settings: Tools > Account Settings > Junk Settings for the mail account.

  • Select : Move new Junk messages to

If POP

  • Select; Junk folder on pop mail account.

If IMAP

  • Select: 'Other' and the Junk folder on the imap mail account - this might be called Spam depends on server.

If you do not want Junk to be auto deleted - in other words sent to Deleted folder:

  • Do not select / uncheck 'automatically delete Junk mail older than x days.'
  • click on OK.

Tools > Options > Security > Junk tab

  • Select: When I mark messages as Junk:
  • select: Move them to the account's Junk folder.
  • Click on OK

Bewerkt door Toad-Hall op