Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Archived briefcase folder was corrupted when computer went to sleep during copying to archive; how to get it back?thanks!

  • 4 antwoorden
  • 3 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Thefos

Thefos
Thefos
more options

Archive folder gives "unaccessible" error message when I try to open it, and the related archive file shows 0 k. I was trying to archive all email from last year and now have lost it all! Is there a temp file where i can recover it? It does seem that the 20gb are still on the drive.

Archive folder gives "unaccessible" error message when I try to open it, and the related archive file shows 0 k. I was trying to archive all email from last year and now have lost it all! Is there a temp file where i can recover it? It does seem that the 20gb are still on the drive.

Bewerkt door Thefos op

Alle antwoorden (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gives that error where?

Thefos
Thefos Vraageigenaar
more options

When trying to open the folder. The folder size is 0. I know the files are somewhere on the drive because the total storage on the drive equals the amount that this should be (20 gig). Thanks for help!

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

lets step back a little here.

Are there files in the drive with the names you associate with your archives? MSF files? SDB folders?

Thefos
Thefos Vraageigenaar
more options

The problem arose when attempting to copy e-mails into a folder contained in the subdirectory. There is an .sbd file showing up in Widows Explorer but unable to open - it says the file or folder is corrupted. The Subdirectory does not indicate there are other folders below it when trying to access through Thunderbird. Tried repairing the folder in Properties/General Information - Repair Folder, but didn't work. Based on the known size of the files in the folders sub-directory and the amount available on the disk, the folders/files appear to be present on the disk.