Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van Drylin

Drylin
Drylin
more options

Whenever I open Firefox, I get a box that says this:


"Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: 

   Removing one or more tabs that you think may be causing the problem
   Starting an entirely new browsing session"

Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash:

bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Whenever I open Firefox, I get a box that says this: "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try: Removing one or more tabs that you think may be causing the problem Starting an entirely new browsing session" Regardless of what option I choose, when I open a new tab, Firefox crashes. I have removed and re-installed twice. This all began when I was trying to use Yahoo Mail. Safe mode doesn't help at all. Here is the code from my latest crash: bp-c6cbbe5d-a5c9-4ebb-8953-fc3702150408

Alle antwoorden (2)

the-edmeister
the-edmeister
  • Moderator
more options

Are you using Comodo Internet Security 5.12 or below? That appears under Related Bugs for that crash report.

Drylin
Drylin Vraageigenaar
more options

I do have Comodo Firewall, but it is version 8.something, and disabling it does not solve the problem.