Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Just had FF crash as I sent my credit card info. What's the chance that there's a cracker out there capturing info from FF?

  • 4 antwoorden
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van jrigsby

more options

I was renewing my System Mechanic software from iolo. I entered all of my credit card info and pressed the send button, or whatever the purchase button is, then Fire fox crashed! Is this just a coincidence or is there some nefarious code out there that now has my credit card information?

I was renewing my System Mechanic software from iolo. I entered all of my credit card info and pressed the send button, or whatever the purchase button is, then Fire fox crashed! Is this just a coincidence or is there some nefarious code out there that now has my credit card information?

Gekozen oplossing

Yes, that is correct.

This doesn't look at all like it was caused by malware, so probably just a coincidence.

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

more options

It is very unlikely that this is anything other than a coincidence, but you can double-check if you want:

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear.
  2. Copy the most recent Report ID that starts with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If the first one does not start with bp- click on it to submit the report, and then copy and paste the ID of that.

The report has information that will allow us to know why firefox crashed.

more options

Okay, if I have this correct, you can see the information here: https://crash-stats.mozilla.com/report/index/bp-3bd35c86-ede7-4a1c-a147-7c7682150513

more options

Gekozen oplossing

Yes, that is correct.

This doesn't look at all like it was caused by malware, so probably just a coincidence.

more options

Thanks for the confirmation, you guys ROCK!!!