Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird 31.7.0 running s-l-o-w!

  • 4 antwoorden
  • 6 hebben dit probleem
  • 18 weergaven
  • Laatste antwoord van CypressTx

CypressTx
CypressTx
more options

TBird 31.7.0 on Windows 8.1 with Kaspersky AV

Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

TBird 31.7.0 on Windows 8.1 with Kaspersky AV Everything was great until a few days ago. TBird still downloads messages quickly, but task windows are slow to open, and tasks very slow to initiate. "Delete all marked spam" used to send 50-100 messages to trash in seconds, now it takes about 3-4 seconds per message! Opening messages is slow, everything has slowed down. Any suggestions? Thanks!

Gekozen oplossing

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

Dit antwoord in context lezen 👍 1

Alle antwoorden (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Kaspersky AV is my suggestion.

See https://support.mozilla.org/en-US/search/advanced?q=Kaspersky&num_voted=0&num_votes=&asked_by=&answered_by=&q_tags=&product=thunderbird&created=0&created_date=&updated=0&updated_date=&sortby=0&a=1&w=2

CypressTx
CypressTx Vraageigenaar
more options

Thanks Matt, I read about the AV conflicts and turned off Kaspersky but still have the problem.

CypressTx
CypressTx Vraageigenaar
more options

Gekozen oplossing

OK, I downloaded and ran HitManPro; no malware but some adware and other junk that apparently was piled on that Kaspersky missed. Deleted all, TBird seems to be working OK for now. I don't understand how it was affected, but apparently it was. I will advise again.

CypressTx
CypressTx Vraageigenaar
more options

The fix still works, additional scanning is now on a scheduled basis.