Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Emails that I have deleted and are not in Trash still appear in full text in global Search. How do I delete them for good?

  • 1 antwoord
  • 4 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van jemkg

more options

I deleted these emails some time ago. The Trash folder is empty. I wish to delete them permanently but have not been able to locate them in a form that will enable me to do so. They do not show up by using Edit>Find>Search messages. I have made a manual search of all folders but they are not there. I have tested the delete function on a "dummy" email, which also deletes from Trash with no problem but still shows up in global Search, with no location indicated. It appears that there remains a permanent record of every email as a "phantom", even after Trash has successfully cleared. I have looked in the Profiles folder but cannot locate a file where these may be stored, but they must be in a file somewhere on my computer. I would like to know where it is so I can once and for all nuke these undead emails.

I deleted these emails some time ago. The Trash folder is empty. I wish to delete them permanently but have not been able to locate them in a form that will enable me to do so. They do not show up by using Edit>Find>Search messages. I have made a manual search of all folders but they are not there. I have tested the delete function on a "dummy" email, which also deletes from Trash with no problem but still shows up in global Search, with no location indicated. It appears that there remains a permanent record of every email as a "phantom", even after Trash has successfully cleared. I have looked in the Profiles folder but cannot locate a file where these may be stored, but they must be in a file somewhere on my computer. I would like to know where it is so I can once and for all nuke these undead emails.

Gekozen oplossing

FIXED by the questioner. I found a file called "global-messages-db-sqlite" in the folder "(User)>AppData>Roaming>Thunderbird>Profiles>jt*****.default". It showed the current date, but I suspect that it updated the orginal search that I ran to locate the files I wanted to delete. (The test email that had seemed to confirm the problem in fact did delete properly; I had deleted it from my Inbox but forgotten to delete it from my "Sent" folder).

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

FIXED by the questioner. I found a file called "global-messages-db-sqlite" in the folder "(User)>AppData>Roaming>Thunderbird>Profiles>jt*****.default". It showed the current date, but I suspect that it updated the orginal search that I ran to locate the files I wanted to delete. (The test email that had seemed to confirm the problem in fact did delete properly; I had deleted it from my Inbox but forgotten to delete it from my "Sent" folder).