Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van guigs

more options

Log Name: Application Source: Application Error Date: 8/11/2015 12:01:27 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: newsmaneditor.wwaytvd1.com Description: Faulting application name: plugin-container.exe, version: 39.0.3.5696, time stamp: 0x55c33d81 Faulting module name: mozalloc.dll, version: 39.0.3.5696, time stamp: 0x55c32c73 Exception code: 0x80000003 Fault offset: 0x00001aa1 Faulting process id: 0x568 Faulting application start time: 0x01d0d42f2348bdda Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll Report Id: 38ce65e2-4042-11e5-b368-c89cdc221751 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" />
   <EventID Qualifiers="0">1000</EventID>
   <Level>2</Level>
   <Task>100</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2015-08-11T16:01:27.000000000Z" />
   <EventRecordID>32952</EventRecordID>
   <Channel>Application</Channel>
   <Computer>newsmaneditor.wwaytvd1.com</Computer>
   <Security />
 </System>
 <EventData>
   <Data>plugin-container.exe</Data>
   <Data>39.0.3.5696</Data>
   <Data>55c33d81</Data>
   <Data>mozalloc.dll</Data>
   <Data>39.0.3.5696</Data>
   <Data>55c32c73</Data>
   <Data>80000003</Data>
   <Data>00001aa1</Data>
   <Data>568</Data>
   <Data>01d0d42f2348bdda</Data>
   <Data>C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe</Data>
   <Data>C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll</Data>
   <Data>38ce65e2-4042-11e5-b368-c89cdc221751</Data>
 </EventData>

</Event>

Log Name: Application Source: Application Error Date: 8/11/2015 12:01:27 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: newsmaneditor.wwaytvd1.com Description: Faulting application name: plugin-container.exe, version: 39.0.3.5696, time stamp: 0x55c33d81 Faulting module name: mozalloc.dll, version: 39.0.3.5696, time stamp: 0x55c32c73 Exception code: 0x80000003 Fault offset: 0x00001aa1 Faulting process id: 0x568 Faulting application start time: 0x01d0d42f2348bdda Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll Report Id: 38ce65e2-4042-11e5-b368-c89cdc221751 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-08-11T16:01:27.000000000Z" /> <EventRecordID>32952</EventRecordID> <Channel>Application</Channel> <Computer>newsmaneditor.wwaytvd1.com</Computer> <Security /> </System> <EventData> <Data>plugin-container.exe</Data> <Data>39.0.3.5696</Data> <Data>55c33d81</Data> <Data>mozalloc.dll</Data> <Data>39.0.3.5696</Data> <Data>55c32c73</Data> <Data>80000003</Data> <Data>00001aa1</Data> <Data>568</Data> <Data>01d0d42f2348bdda</Data> <Data>C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe</Data> <Data>C:\Program Files (x86)\Mozilla Firefox\mozalloc.dll</Data> <Data>38ce65e2-4042-11e5-b368-c89cdc221751</Data> </EventData> </Event>

Alle antwoorden (1)

more options

It looks like a plugin container crash. If you can pin down what webpage this happened in I can recommend to disable each plugin by process of elimination. However the crash in the event has not been submitted. https://crash-stats.mozilla.com/searc.../?signature=~38ce65e2-4042-11e5-b368-c89cdc221751&_facets=signature&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform

In order to troubleshoot the container: What is plugin-container

Next test to see if enabling a particular plugin causes problems. How to disable plugins