Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Deleted messages do not appear in Trash Folder using Thunderbird 38.2.0

  • 2 antwoorden
  • 3 hebben dit probleem
  • 24 weergaven
  • Laatste antwoord van elleepo

elleepo
elleepo
more options

I am running Thunderbird 38.2.0 which for some have fixed the problem of deleted messages not appearing in the trash folder. I continue to have the problem. The server settings specify Gmail's IMAP server, and the "When I delete a message" is set to move it to the trash folder.

The attached image shows most of the account's folder tree structure... it lacks additional local folders.

Any new ideas on how to resolve the problem would be appreciated.

I am running Thunderbird 38.2.0 which for some have fixed the problem of deleted messages not appearing in the trash folder. I continue to have the problem. The server settings specify Gmail's IMAP server, and the "When I delete a message" is set to move it to the trash folder. The attached image shows most of the account's folder tree structure... it lacks additional local folders. Any new ideas on how to resolve the problem would be appreciated.
Gekoppelde schermafbeeldingen

Gekozen oplossing

https://support.google.com/mail/answer/78892?hl=en Make sure you have subscribed to see gmails Trash folder.

Deleted messages should go to [Gmail]/Trash. This will remove labels and store in AllMail until Trash is emptied.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Gekozen oplossing

https://support.google.com/mail/answer/78892?hl=en Make sure you have subscribed to see gmails Trash folder.

Deleted messages should go to [Gmail]/Trash. This will remove labels and store in AllMail until Trash is emptied.

elleepo
elleepo Vraageigenaar
more options

Thank you for your prompt response, but reviewing the settings was of no help. After your comment regarding gmail's trash folder, I again took note that it didn't exist, I piddled around and ended up having to subscribe to gmail's trash folder. Once done, deleted messages were moved to its folder. I'd switch the account from using IMAP to POP, but fear the disruption that it might cause with lost email. This being my wife's account I am extra cautious in making any changes. (You married folks may already know this to be true.)

Thanks again...