Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

HOw do I restore my profile if the information was accidentally deleted when I switched from one computer to another?

  • 1 antwoord
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van guigs

durhamenergy
durhamenergy
more options

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone.

Is there a way to restore the old info?

I synced the profile information successfully to my new computer and then went to the old computer and clicked disconnect from profile. I then proceeded to delete my information however, it seems that I wasn't actually disconnected :( When I logged on my new computer, everything was gone. Is there a way to restore the old info?

Alle antwoorden (1)

guigs
guigs
more options

HI, I understand that on a Windows 10 device that when you connected it to the account after disconnecting the other computer that nothing would sync. Unfortunately at the moment there is not a back up feature in sync. However there are some back up files that should be in your profile. For example, bookmarks back up automatically, see if there was a back up from from the bookmark dialogue here: Restore bookmarks from backup or move them to another computer