Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

what i type isn´t what i get

  • 6 antwoorden
  • 1 heeft dit probleem
  • 12 weergaven
  • Laatste antwoord van roelinga

more options

My laptop is running on Windows 10.

What I type isn´t what I get. I use a qwerty keyboard.

For instance if I type qwerty, I get mwgywy. If I type qwerty again, I get uouhc. It changes every time.

Who knows the answer

My laptop is running on Windows 10. What I type isn´t what I get. I use a qwerty keyboard. For instance if I type qwerty, I get mwgywy. If I type qwerty again, I get uouhc. It changes every time. Who knows the answer

Alle antwoorden (6)

more options

Firefox may not be fully compatible with your security software. In particular, some "anti-keylogger" programs/features may modify the key codes sent to programs in a way that Firefox does not know how to decode.

In the past, I think ZoneAlarm was mentioned as one program with an anti-keylogger feature that has this incompatibility, but there might be others.

more options

Ok, but can this problem be solved. Google Chrome gives the same problems.

Hitman-pro is running in the background. And I've got AVG-Zen running.

more options

Hi roelinga, I am not familiar with Hitman-pro or AVG-Zen. Do either of them modify how the keyboard works with applications?

more options

I don't know.

Opera operates normally. I always used Firefox as my standard browser, but since this problem, I changed to Opera.

But in some instances i'd like to use Firefox. Some addons don't work in Opera.

more options

Unfortunately, I can't install either of those applications to test them. If you investigate their options/settings, do either mention anti-keylogger features and, if they do, could you try turning them off?

more options

Ok. I'm trying to get in contact with the helpdesk of Surftight/Hitman Pro now because they have got a keylogger in their program. I don't see how I can shut the keylogger down.

Thanks for your expertise and time.

I'll be back.