Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

The Ask Home Page keeps coming up and is not showing on the Add-on Extension screen

  • 2 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van cor-el

davidburka
davidburka
more options

Have tried to get rid of Firefox opening with the Ask Home Page or Ask Home Page coming up every time I open a new tab. Have tried going to Options/General and Firefox is set to open with my home page which shows as Mozilla Firefox Start Page but it keeps coming up with the Ask page. Have tried pressing default but that does not help. Suggestions?

Thanks

Have tried to get rid of Firefox opening with the Ask Home Page or Ask Home Page coming up every time I open a new tab. Have tried going to Options/General and Firefox is set to open with my home page which shows as Mozilla Firefox Start Page but it keeps coming up with the Ask page. Have tried pressing default but that does not help. Suggestions? Thanks

Alle antwoorden (2)

Scribe
Scribe
more options

Hi, please try working through Remove Ask Toolbar and Ask.com Search by Malware Tips - the article is a little old so you may have to improvise slightly!

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can open the about:config page via the location/address bar and search for prefs that refer to ask.com. You can reset user set (bold) ask.com pref(s) via the right-click context menu to the default value.

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.