Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

not getting emails from mozilla/firefox

  • 5 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van geraa48

more options

Not a huge problem, but have signed up for newsletters etc. and have never gotten any response or answer; you're not blocked, and my contact email address is still the same.

pls advise

thnx

Not a huge problem, but have signed up for newsletters etc. and have never gotten any response or answer; you're not blocked, and my contact email address is still the same. pls advise thnx

Alle antwoorden (5)

more options

Such e-mail is always sent to the address on file with the website.

Check your user profile at the site.

Go to the top of any support.mozilla.org web page and press your username to see your Mozilla profile. Including your questions and answers.

more options

hi fred, thanks, but : still not getting confirmation mail for newsletters, although I am obviously getting mails from this forum.

registered email address is correct.

never mind, will try again, as I say I am getting mails from you and others here, it's just the newsletter confirmation links that don't work, also, when I get the popup Take A Brief Survey that doesn't work either.......

thnx,

ok for now.

more options

Hello,

Try and check if your email is the Correct address because normally people misspell it and it gets sent to a invalid email address or to someone's email inbox.

more options

hi abitcat, yep, spelled correctly; don't get it, just updated ff, filled out new request form for newsletter but again not geting confirmation.

as I said not really that important but just don't get it.

maybe I should just change the contact email.

thnx

-)
more options

geraa48 said

Not a huge problem, but have signed up for newsletters etc. and have never gotten any response or answer; you're not blocked, and my contact email address is still the same. pls advise thnx


HAVE CHANGED FROM HOTMAIL TO OUTLOOK AND DID NOW GET A CONFIRMATION LINK, SO THAT MAY HAVE SOLVED IT, LET'S SEE. THNX FOR THE ADVICE/IDEAS

-)