Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I have changed provider from Talktalk to Plusnet and want to delete talktalk account in Thunderbird; how do I do it?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van donaldaking

donaldaking
donaldaking
more options

Having moved from Talktalk to Plusnet, I find that when I want to reply to or forward e-mails up the the day of transfer, most are being stopped by a message that my talktalk account is deleted. This is happening even for e-mails sent using my gmail account. How do I delete talktalk from my system to stop this happening? The google advice was to go to account settings in the tools box of Thunderbird, but I can't see account settings there. If I go onto the trouble shooting site, then it shows my accounts as talktalk and googlemail (I assume that's just gmail). Do I just click on talktalk and all boxes to the right and delete?

Having moved from Talktalk to Plusnet, I find that when I want to reply to or forward e-mails up the the day of transfer, most are being stopped by a message that my talktalk account is deleted. This is happening even for e-mails sent using my gmail account. How do I delete talktalk from my system to stop this happening? The google advice was to go to account settings in the tools box of Thunderbird, but I can't see account settings there. If I go onto the trouble shooting site, then it shows my accounts as talktalk and googlemail (I assume that's just gmail). Do I just click on talktalk and all boxes to the right and delete?

Gekozen oplossing

If you're certain there is no mail to be kept in the old account it can be deleted.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

Select the account to be deleted in the left pane.

Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

christ1
christ1
  • Top 25 Contributor
more options

Gekozen oplossing

If you're certain there is no mail to be kept in the old account it can be deleted.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

Select the account to be deleted in the left pane.

Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

donaldaking
donaldaking Vraageigenaar
more options

Thanks - I had been advised by a posting on google to g to Tools but that didn't help. Your advice has worked.