Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I click Play and the video does not start

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

more options

Webite I'm experiencing problems with: tumblr.com Problem: When a blogger's webpage has a video clip (which displays the first frame of the video clip) and I click the on-screen Play icon, the video clip doesn't start to play. Nothing happens. Until recently, I was able to actuate these types of tumblr video clips to play. All other videos at all other websites do play, no problems. Is this an issue specific to the tumblr website with respect to my machine, or has some setting for my Firefox browser been changed? I've tried just about everything suggested which affects video issues in Firefox and nothing seems to work.

Webite I'm experiencing problems with: tumblr.com Problem: When a blogger's webpage has a video clip (which displays the first frame of the video clip) and I click the on-screen Play icon, the video clip doesn't start to play. Nothing happens. Until recently, I was able to actuate these types of tumblr video clips to play. All other videos at all other websites do play, no problems. Is this an issue specific to the tumblr website with respect to my machine, or has some setting for my Firefox browser been changed? I've tried just about everything suggested which affects video issues in Firefox and nothing seems to work.

Alle antwoorden (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:


Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.